✅ Price includes

• New car, clean, regular maintenance

• Professional driver, knowledgeable about the streets

• Fuel within agreed km range

• Road and parking fees within the city

• Free mineral water (01 bottle/person/trip)

• Air conditioning throughout the journey

❌ Price does not include

• VAT 10% (if invoice issued)

• Customer food and accommodation costs

• Road and parking fees outside the city

• Entrance fees (if any)

• Additional fees due to exceeding agreed kilometers and hours

• Tip for driver (optional)

• Before 24 hours : 100% Free

• From 12 – 24 hours : Cancellation fee 30% of total service value

• From 6 – 12 hours : Cancellation fee 50% of total service value

• Under 6 hours : Cancellation fee 100% of total service value

• Book at least 2 hours in advance

• Pay 50% of the trip price in advance

• Free cancellation 1 hour in advance

✅ Services include:

• New Ford Transit passenger car

• Professional, friendly driver

• Fuel, tolls, parking

• Passenger Insurance

❌ Service does not include:

• Cost of food and sightseeing outside the itinerary

• Additional fees if exceeding the specified km or time

• Cancel before 48 hours: 100% refund

• Cancel before 24 hours: 50% refund

• Cancellation within 24 hours: no refund

• Surcharge 15,000 VND/km if exceeding 120km/day

• Surcharge 100,000 VND/hour if exceeding 17:00

• Price does not apply on holidays and Tet

Included:
Private transportation
Singapore-licensed driver
Commercial vehicle insurance
Parking fees / Road tolls (ERP)
Bottled water

Excluded:
Gratuities
Midnight surcharge: 15 SGD for bookings between 11:00 PM - 06:59 AM

Free cancellation. You will receive a full refund if canceled at least 24 hours in advance.

Super peak period: A 100% surcharge on the standard room rate applies during major events.